Official Data Protection Document

Richman88 Privacy Policy – User Data Protection

Your privacy is richman88's top priority. This document transparently explains how we collect, use, store and protect your personal information so you can play with complete confidence.

Last updated: 1 January 2026
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Six Pillars Privacy Protection We

Richman88 has built a comprehensive data protection system to safeguard every piece of information you entrust to us

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High-Grade Data Encryption

All personal data and financial transactions are protected with 256-bit SSL encryption, the same standard used by leading banking institutions. Your data is never transmitted in plain text over any network.

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No Sale of Data to Third Parties

Richman88 never sells, rents or discloses users' personal information to any third party for marketing purposes. Your data is used solely for defined platform operational purposes.

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Full Transparency in Processing

We clearly explain each purpose of data collection, the retention period, and the parties that may have limited access. No data processing takes place without your knowledge as a richman88 platform user.

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Integrated Access Control

Richman88's integrated access control system ensures that only authorised personnel can access user data, and only to the extent required for their operational duties. Access logs are audited on a regular basis.

User Data Control Rights

You have the full right to access, correct, or request deletion of your personal data at any time. The request process is straightforward and completed within the stipulated timeframe without unnecessary questioning.

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Data Breach Notification

In the event of any security incident that may involve your data, richman88 is committed to notifying you within the stipulated timeframe along with the steps that have been and will be taken to protect your interests.


01 Privacy Policy Introduction & Scope

This Privacy Policy is issued by richman88 ("we", "Platform") and applies to all users who access or use our services through the website richman88.onl and all related applications. This document describes our practices regarding the collection, use, storage and protection of your personal data.

Richman88 takes our responsibilities as a data controller seriously. We process your personal information on a valid legal basis and only to the extent necessary to provide high-quality services to you as a user of our online gaming platform.

Important: By registering an account or using the richman88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any of its provisions, please stop using the platform and contact us to close your account.

This Privacy Policy should be read together with Terms and Conditions In the event of any conflict between the two documents on privacy matters, this Privacy Policy shall take precedence.

02 Personal Data We Collect

Richman88 only collects data that is strictly necessary for platform operations and legal compliance. The following are the categories of data we collect:

Data Category Example Information Requirements
Identity Full name, date of birth, identity card number Mandatory (KYC)
Contact Email address, phone number Mandatory
Finance Bank account number, transaction records Mandatory (Payment)
Technical IP address, device type, web browser Automatic
Activity Game records, login logs, game preferences Automatic
Communication Customer support chat records Where applicable

We do not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data unless specifically required by applicable law.

03 How We Collect Your Data

Your personal data is collected through several different channels when you interact with the richman88 platform:

  • Account Registration: Information you provide directly when completing the registration form, including your name, email and contact details
  • KYC Process: Identity verification documents you upload to fulfil account verification requirements
  • Financial Transactions: Information associated with every deposit and withdrawal you make through the platform
  • Platform Usage: Data collected automatically when you browse and use platform features, including session cookies and activity logs
  • Support Communication: Information you share when dealing with our customer support team via live chat or email
  • Trusted Third Parties: Data received from identity verification service providers and payment gateways integrated with our platform
Our Commitment: richman88 does not purchase or acquire data lists from external sources for marketing purposes. All data in our systems is obtained directly from your interactions with the platform.
04 Personal Data Processing Purposes

Richman88 processes your personal data for lawful and defined purposes. We will not use your data for any unrelated purpose without obtaining your additional consent:

  • Account Management: Create, maintain and manage your user account, including the login process and account security
  • Service Provision: Allow you to access all games and features on the richman88 platform seamlessly
  • Payment Processing: Process deposits and withdrawals and manage your account balance securely
  • Identity Verification (KYC): Meet legal requirements related to age verification and user identity
  • Fraud Prevention: Detect and prevent fraudulent activity, money laundering and platform abuse
  • Customer Support: Handle user enquiries, complaints and support requests effectively
  • Marketing (with consent): Send promotional information, exclusive offers and the latest platform news — only to users who have consented to receive such communications
  • Legal Compliance: Fulfil applicable legal and regulatory obligations
Marketing Preference Rights: You may withdraw your consent to receive marketing communications at any time by contacting our support team or through your account settings. Withdrawing consent will not affect data processing carried out for platform operational purposes.
05 Data Sharing & Disclosure

Richman88 does not sell or disclose your personal data to third parties for their own marketing purposes. However, in the course of platform operations, we may share necessary information with the following categories of parties:

  • Service Providers: Companies that assist us with technical operations, such as cloud service providers, payment gateways and identity verification service providers — all bound by strict confidentiality agreements
  • Game Providers: Game content providers who require minimal session data to ensure a smooth and fair gaming experience
  • Legal Authorities: Law enforcement agencies or regulatory bodies when required by court order or valid legal provision
  • Professional Advisors: Auditors, solicitors, and consultants bound by professional confidentiality obligations
Note: If richman88 is involved in any merger, acquisition or asset sale, user data may be transferred to the relevant new entity. You will be notified in advance and will have the right to request deletion of your data if you do not agree to the transfer.
06 Data Security & Protection Measures

Richman88 continually invests in robust cybersecurity infrastructure to protect users' personal data from unauthorised access, loss, alteration or disclosure. The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and richman88 servers
  • Sensitive data stored in the database is encrypted using industry-standard encryption algorithms
  • Two-factor authentication (2FA) is available for all user accounts
  • 24/7 security monitoring by our cybersecurity team
  • Regular penetration testing conducted by independent security firms
  • Role-based access control (RBAC) ensuring staff only access data necessary for their responsibilities
  • Mandatory security awareness training for all richman88 staff who handle user data
Important Note: While richman88 takes all reasonable precautions, no security system is entirely foolproof. You also play an important role by using strong passwords, not sharing your login credentials and keeping your devices free from malware.
07 Data Retention Period

Richman88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet applicable legal requirements. After that period, data will be securely deleted or anonymised.

  • Active Account Data: Retained for the duration that your account remains active on the richman88 platform
  • Data After Account Closure: KYC information and transaction records are retained for the period required by applicable anti-money laundering laws
  • Technical Logs: System logs and technical activity data are retained for 12 months for security and troubleshooting purposes
  • Communication Records: Customer support chat records are retained for 24 months for reference and service improvement purposes
  • Marketing Data: Marketing preference information is retained until you withdraw consent or close your account

Once the retention period has expired, richman88 will ensure that data is deleted in a secure and irrecoverable manner, or converted into an anonymised format that can no longer be linked to your identity.

08 Your Rights Regarding Personal Data

As a richman88 user, you have the following rights regarding your personal data. richman88 is committed to respecting and facilitating the exercise of these rights:

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Right of Access

Request a copy of all personal data we hold about you in a readable format.

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Right to Rectification

Request correction of any inaccurate or incomplete data held in our records.

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Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

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Right to Data Portability

Receive your data in a structured format that can be transferred to another service provider.

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Right to Restrict Processing

Request that we restrict the processing of your data in certain situations while under review.

How to Submit a Request: To exercise any of the above rights, please contact our privacy team via email at [email protected] or via live chat within the platform. We will process your request within a reasonable timeframe, typically within 30 business days.
09 Cookies & Tracking Technologies

The richman88 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. The following are the types of cookies we use:

  • Essential Cookies: Required for basic platform functions such as login session authentication and security — cannot be disabled
  • Preference Cookies: Save your preferences such as interface language and display settings for a better experience
  • Analytics Cookies: Help us understand how users interact with the platform so we can continue improving our services
  • Security Cookies: Detect suspicious activity and protect your account from unauthorised access

You can manage cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the richman88 platform. Third-party cookies used by game providers and payment gateways are subject to those parties' own privacy policies.

10 Minors & Age Restrictions

The richman88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Should we discover that personal data of a minor has been collected without their knowledge, we will immediately take the following steps:

  • Immediately close the associated account
  • Deleting all data associated with the account from our systems
  • Reporting the incident to the relevant authorities where required
To Parents & Guardians: If you believe that your child under the age of 18 has registered an account on richman88, please contact us immediately at [email protected]. We will handle this with the highest priority.
11 Privacy Policy Amendments

Richman88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technologies used. When material amendments are made, we will:

  • Updating the "Last updated" date at the top of this document
  • Send notifications to all registered users via email or in-platform notification at least 7 days before changes take effect
  • Displaying a clear notice on the platform's home page for a specified period

Continued use of the richman88 platform after the effective date of any amendment will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your personal data.

12 Contact Our Privacy Team

If you have any questions or concerns, or wish to exercise your rights regarding personal data, the richman88 privacy team is ready to assist you through the following channels:

  • Privacy Email: [email protected] — for personal data requests, please include "Privacy Request" in the email subject line
  • Live Chat: Available 24/7 within the richman88 platform for general enquiries
  • FAQ: Visit page FAQ for answers to frequently asked questions about privacy
Response Time: richman88 is committed to responding to all privacy-related enquiries within 2 business days and resolving official data rights requests within 30 business days from the date a complete request is received.

We value the trust you place in richman88 by sharing your personal information. Our commitment to privacy goes beyond a legal obligation — it is part of our platform's core values in building long-term, trusted relationships with every user in Malaysia.


Your Data is Safe with richman88

Join over 500,000 Malaysian players who trust richman88 as a safe, transparent, and responsible online gaming platform.

Play responsibly. For players aged 18 and above only.

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